That's not to say you can't get amazing outcomes. You can turn around a company, save a relationship, dramatically reduce crime and malnutrition... but you can't actually solve it.
Which is a problem, because most of us thing that that's the only acceptable outcome. Which is probably why out failure rates in fuzzy areas like change, innovation, leadership, engagement and culture are so high.
So what do you do?
You have to get creative.
Which is more about the mindset than it is about the tools.
This book is a collection of the insights I've gleaned and learned to live by in my decades of working in this space. Things I know to be true. They're pragmatic. They work. They'll get you unstuck, they'll keep you sane and they'll help you create something wonderful from the wicked mess you're dealing with.
Which is a problem, because most of us thing that that's the only acceptable outcome. Which is probably why out failure rates in fuzzy areas like change, innovation, leadership, engagement and culture are so high.
So what do you do?
You have to get creative.
Which is more about the mindset than it is about the tools.
This book is a collection of the insights I've gleaned and learned to live by in my decades of working in this space. Things I know to be true. They're pragmatic. They work. They'll get you unstuck, they'll keep you sane and they'll help you create something wonderful from the wicked mess you're dealing with.
