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Your Biggest Problem is Impossible to Solve — And That’s a Good Thing

Think of a problem. In fact, think of two. A professional one and a personal one. Problems that are of the gnarly-never-seem-to-go-quietly variety, regardless of how often you take a run at it. Maybe you can’t get a micro-managing boss to give you enough space to do what you can do, or you need to […]

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Thinking Outside of the Box Paradigm Shit Cartoon

The #1 Reason Your Design Thinking Program Isn’t Working and What You Can Do About It

Design thinking is touted to help solve the business problems that existing or BAU processes can’t deal with. Problems like; becoming more innovative, becoming more customer centric, running a successful transformation program, breaking down organisational silos, building “One Team” by engaging your workforce, or perhaps trying to convince a bunch of usually pissed-off stakeholders to […]

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Want To Think Smarter? Use Atoms not Pixels!

Waddaya made of? Atoms. We are made of atoms and we spend our lives interacting and making with a world of atoms. So instead of sequestering ourselves in our cerebral ivory towers, it makes sense that we should solve problems and create solutions by… using atoms. By using our bodies to think, and by making […]

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7 Steps To Better Problem Framing In Design Thinking

“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask… for once I know the proper question, I could solve the problem in less than five minutes.” Albert Einstein Last week a potential new client asked […]

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You’ve Got Buy-In, So Why Is Your Project Derailing?

The Perils of Buy-in The project had a $30m upside across multiple divisions. Everyone agreed it was a no brainer. They’d given it a cool name and had an elaborate comms plan. They’d spent over $1m on project management and on the external consultants with the impressive track record and proprietary process. Stakeholders were being […]

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Stop targeting your consumers! (Do you want to kill them?)

The use of the term “targeting” has always driven me nuts. I mean seriously, is that any way to approach someone you want to build a meaningful relationship with? And while we’re at it, who wants to be thought of as a “consumer” — something whose sole purpose is to mindlessly ingest whatever is shoved […]

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Handling the Overwhelm: sorting your chaos to get unstuck

Well I asked a bunch of you what you wanted to know more about and, apart from the usual existential selection (finding career fulfilment, love, and obedient offspring), the most popular questions are looking for guidelines on running difficult sessions, handling obdurately complex thinkers in a patently wicked space, and recommendations re which are the […]

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Design ≠ Design Thinking

I used to sort of dislike the term Human Centred Design for it’s un-human clunkiness. Now I think I may be becoming a firm advocate. I recently had three really interesting design thinking related experiences. The first was with a highly creative corporate type discussing the dangers inherent in formalising a company’s approach to design […]

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What is Creativity?

Creativity. How do we unpack it, let it out and work with it? How do we make it safe for our teams to play with it? How do we handle failing (which, let’s face it, few people really enjoy)? I recently discussed the ins and outs of creativity in the workplace via webinar with the […]

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Partners in Procurement? You’ve got to be kidding

Are you a consultant? An executive? A human? In which case I defy you to read the following email I just received and not have “Get stuffed” or something more profane running through your mind… (names redacted to protect the guilty – and I’ve worked with lots of BigCo’s in my time, most of whom I’ve […]

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Your Biggest Problem is Impossible to Solve — And That’s a Good Thing

The #1 Reason Your Design Thinking Program Isn’t Working and What You Can Do About It

Want To Think Smarter? Use Atoms not Pixels!

7 Steps To Better Problem Framing In Design Thinking

You’ve Got Buy-In, So Why Is Your Project Derailing?

Stop targeting your consumers! (Do you want to kill them?)

Handling the Overwhelm: sorting your chaos to get unstuck

Design ≠ Design Thinking

What is Creativity?

Partners in Procurement? You’ve got to be kidding

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