Archives of #designthinking

A Heard of Elephants: Managing Gnarly Stakeholder Issues

do a lot of stakeholder management, either building teams, helping to change how organisations work, or getting conflicting groups to collaborate. And it’s staggering how often the agenda and subsequent outcome of the initiative is driven, not by the leaders, but by the elephants in the room. The inconvenient, invisible and usually surly metaphorical pachyderms that people know are there, but aren’t willing to deal with. But you have to. In fact, if you want to do this well, start with the elephants.
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Want To Think Smarter? Use Atoms not Pixels!

Waddaya made of? Atoms. We are made of atoms and we spend our lives interacting and making with a world of atoms. So instead of sequestering ourselves in our cerebral ivory towers, it makes sense that we should solve problems and create solutions by… using atoms. By using our bodies to think, and by making…
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What is Creativity?

Creativity. How do we unpack it, let it out and work with it? How do we make it safe for our teams to play with it? How do we handle failing (which, let’s face it, few people really enjoy)? I recently discussed the ins and outs of creativity in the workplace via webinar with the…
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Partners in Procurement? You’ve got to be kidding

Are you a consultant? An executive? A human? In which case I defy you to read the following email I just received and not have “Get stuffed” or something more profane running through your mind… (names redacted to protect the guilty – and I’ve worked with lots of BigCo’s in my time, most of whom I’ve…
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Design isn’t a Development: It’s an Inversion

There is a lot of talk these days about company orientation. Is your company a Decision (Divided Hierarchy) or Design (Connected Holarchy) company? (Dave Gray). Does it have a Delivery or a Discovery mindset? (Gregerson / Dyer / Christensen) A sales or marketing focus? Is it business process or customer centric? They all sound distinct,…
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When Design Thinking Doesn’t Stick

Much of what I do involves design thinking, whether I’m teaching it at business school or practicing it inside companies, helping them use it either as part of a project or helping them change their creative DNA and “way of doing things”. And for all the universal appeal of it being a proven process, legitimised…
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