Archives of #wickedproblems

A Heard of Elephants: Managing Gnarly Stakeholder Issues

do a lot of stakeholder management, either building teams, helping to change how organisations work, or getting conflicting groups to collaborate. And it’s staggering how often the agenda and subsequent outcome of the initiative is driven, not by the leaders, but by the elephants in the room. The inconvenient, invisible and usually surly metaphorical pachyderms that people know are there, but aren’t willing to deal with. But you have to. In fact, if you want to do this well, start with the elephants.
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Partners in Procurement? You’ve got to be kidding

Are you a consultant? An executive? A human? In which case I defy you to read the following email I just received and not have “Get stuffed” or something more profane running through your mind… (names redacted to protect the guilty – and I’ve worked with lots of BigCo’s in my time, most of whom I’ve…
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Design isn’t a Development: It’s an Inversion

There is a lot of talk these days about company orientation. Is your company a Decision (Divided Hierarchy) or Design (Connected Holarchy) company? (Dave Gray). Does it have a Delivery or a Discovery mindset? (Gregerson / Dyer / Christensen) A sales or marketing focus? Is it business process or customer centric? They all sound distinct,…
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When Design Thinking Doesn’t Stick

Much of what I do involves design thinking, whether I’m teaching it at business school or practicing it inside companies, helping them use it either as part of a project or helping them change their creative DNA and “way of doing things”. And for all the universal appeal of it being a proven process, legitimised…
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Creating Magic: Creative process and wicked problems

The creative process is how we humans make magic. It’s the way we make art, how we innovate, how we breed and how we learn, grow and create our lives. It’s how we become. The secret sauce to our inexorable evolutionary ascent. Every business and every product in our environment is the result of a…
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