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Archives of change

Design isn’t a Development: It’s an Inversion

There is a lot of talk these days about company orientation. Is your company a Decision (Divided Hierarchy) or Design (Connected Holarchy) company? (Dave Gray). Does it have a Delivery or a Discovery mindset? (Gregerson / Dyer / Christensen) A sales or marketing focus? Is it business process or customer centric? They all sound distinct,…
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When Design Thinking Doesn’t Stick

Much of what I do involves design thinking, whether I’m teaching it at business school or practicing it inside companies, helping them use it either as part of a project or helping them change their creative DNA and “way of doing things”. And for all the universal appeal of it being a proven process, legitimised…
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Eyes Wide Shut: perception and change

You cannot consciously change what you do not consciously notice. Of course, we unconsciously change things all the time. We fail to notice the bin as we back the car out and change the shape of our bumper bar and the mood of the day. The boss is consistently late or didactic and pretty soon…
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Spellbound: when jargon replaces action

Have you ever turned someone into a frog? Of all the magic words in all the stories through history and time, Abracadabra, or later, Abrahadabra, is probably the most recognisable. It was the Word Of Double Power that represented the union of the microcosm with the macrocosm and roughly translated into the rather wonderful phrase…
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